Privacy Policy

At Maira Kashif, we deeply value the trust you place in us when sharing your details. This policy outlines how our studio handles, protects, and respects your personal information and media verification during your shopping journey with us.

1. Information Gathered at Our Studio

To provide a seamless shopping and tailoring experience, we collect:

  • Order Details: Your full name, delivery address, and contact number required for package fulfillment.
  • Bespoke Measurements: Your specific sizing preferences and custom measurements sent to our stitching team to ensure a flawless fit.
  • Digital Interaction: Basic browsing data collected when you visit our website, and your email or WhatsApp number when you reach out to our customer support.
  • Video Verification Data: Unboxing videos submitted by customers to verify the condition of delivered parcels for returns or exchanges.

🔒 Secure Framework: We do not capture, process, or store credit card or banking credentials on our servers. Your transactions remain entirely private and secure.

2. How Your Data Helps Us

The information shared with Maira Kashif is used solely to:

  • ✔ Draft patterns, custom-stitch, and dispatch your selected pret or occasion wear.
  • ✔ Assist our customer care team in resolving your queries swiftly via WhatsApp.
  • ✔ Verify claims — inspect customer-submitted unboxing videos to safely process legitimate return or exchange requests.
  • ✔ Share early previews of our upcoming fashion drops and exclusive brand announcements.

3. Safekeeping & Restricted Access

Your data and media files are managed with strict confidentiality. Access is limited to:

  • Our Production & Logistics Team: Internal staff managing your design specifications, shipments, and return claim verifications.
  • Registered Courier Services: Authorized delivery partners responsible for bringing your order from Faisalabad to your doorstep.

🚫 Our Guarantee: Maira Kashif operates on strict ethical boundaries. We never rent, sell, or trade your personal information or submitted videos with external marketing agencies.

4. Your Ownership & Choices

  • ✅ Modify Details: You retain full right to update your contact or size profile at any time.
  • ✅ Communication Control: You can opt out of our update list whenever you prefer.
  • ✅ Data Removal: Upon request, we will permanently clear your personal records and video files from our database, provided all open orders and claims are fulfilled.

5. Agreement & Consent

By interacting with mairakashif.com, you acknowledge and agree to the guidelines in this Privacy Policy. You also explicitly agree that providing a complete parcel unboxing video is mandatory for any return or dispute resolution.

For any direct assistance regarding your data privacy, please reach out:

📱 Direct WhatsApp: +92 315 1165456

📧 Email Support: [support@mairakashif.com]